The site is currently undergoing maintenance and will be back soon.
The Holdall website is now closed.
The holdall website closed on 31 March 2021. The holdall scheme is closing because there are now other ways to buy tickets for the Park & Ride service by using contactless payments on the bus or using the KonectBus App.
You can use any remaining tickets on your holdall card up to 30 June 2021. If you still have unused tickets at the end of June, these will be transferred to a Konect ticket of the same type/duration.
You can purchase Park & Ride tickets using the East Anglia Buses app, although this App is switching to another platform soon, so it would be best to wait until the new App is available before signing up. You can find more information about the App here.
KonectBus will also be introducing Pay as You Go fare capping so you can use your credit/debit card on the bus and only be charged the cheapest way to travel for a single day or the whole week.
Please do not add any additional balance to your holdall card.
If you have a sQuid balance on your Holdall card, you can continue to use it to buy travel until 30 April 2021, unless the bus operator has discontinued it before this. After then you can get a full refund of any remaining balance by emailing email@example.com and providing your card number, name, address and contact details.